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Travel Insurance

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How do I file a claim?

When you contact us at time of your medical emergency, we will start the claim process for you and send you all necessary paperwork for you to file your claim.

Conditions, limitations and exclusions apply. For complete details of coverage, refer to the Summary of Coverage which you will receive upon purchase, the terms of which will prevail. HSBC Travel Insurance is administered by Travel Guard and underwritten by Chartis Insurance Company of Canada, 145 Wellington Street West, Toronto, ON M5J 1H8.