The world's local bank
Whatever your question or concern, we're here to help. Our FAQ section, or our Applications and Forms section may have the answers you need.
For general enquiries:
| Call Us: | |
| Toll-free: 1-800-760-1180 Local: 416-868-3898 International Access Codes (Our client service centres can assist you in English, French, Cantonese or Mandarin) |
Hours: Monday to Thursday: open 24 hours Friday: 12 am - 8 pm EST Saturday: 10 am - 6 pm EST Sunday: 10 am - 12:00 am EST |
| Email Us: | Fax Us: |
| investdirect@hsbc.ca Please note that emails you send to us are not encrypted. If you need to discuss confidential, personal, or account specific information, please call us using one of the numbers provided above. |
Toll-free: 1-866-336-8471 Local: 416-644-8987 |
| Mail Us: | |
| Toronto Office HSBC InvestDirect 19 Allstate Parkway, 2nd Floor Markham, ON L3R 5A4 |
Montreal Office HSBC InvestDirect 5100 Sherbrooke East, Suite 100 Montreal, Quebec H1V 3R9 |
Visit Us:
International Access Codes
Universal Toll Free1
China
France
Germany
Hong Kong
Taiwan
UK
800-230-3809-8
10-800-140-0122
00-800-230-3809-8
00-800-230-3809-8
001-800-230-3809-8
00-800-230-3809-8
00-800-230-3809-8
Trade earlier, trade later – with before and after hours trading at HSBC InvestDirect.
Offering you more flexibility and the ability to respond to market changes outside of regular market hours.
| Available Markets | |
| Before-market hours: US Exchanges: 8:00 – 9:15 am EST |
After-market hours: TSX: 4:15 – 5:00 pm EST NYSE: 4:00 – 5:00 pm EST Nasdaq: 4:00 – 5:00 pm EST |
Note: While some of the US exchanges have the extended hours until 8:00 pm EST, orders will only be accepted and executed until 5:00 pm EST.
1 HSBC InvestDirect is a division of HSBC Securities (Canada) Inc.
2 HSBC Premier eligibility requires you to have an active Premier chequing account and maintain a $100,000 balance in combined personal deposits and investments with HSBC Bank Canada and its subsidiaries. Monthly banking package fees may apply.
3 Available on online equity trades on North American markets. Subject to conditions. For more information on HSBC InvestDirect rates, visit www.investdirect.hsbc.ca.
4 International Equity trades made online, excluding Hong Kong, and all international trades placed on the phone qualify for the International Equities trade discount. Subject to minimum commission.
Terms and Conditions | Website User Agreement | System Information
Order Processing | Member - Canadian Investor Protection Fund | Contact HSBC InvestDirect
