Codes of Conduct | HSBC Canada

Codes of Conduct

Codes of Conduct

Voluntary Codes of Conduct are commitments and guidelines on standards of business practice and are designed to protect you, our customer. At HSBC Bank Canada, we are committed to the following Codes of Conduct:

Statement of Business Principles and Code of Ethics

Code of Practice for Consumer Debit Card Services

Principles of Consumer Protection for Electronic Commerce

Guidelines for Transfers of Registered Plans

Code of Conduct for Authorized Insurance Activities

Code of Conduct – Bank Relations with Borrowing Business Customers

Plain Language Mortgage Documents Commitment

Low Fee Account Commitment

MasterCard® Zero Liability Policy

Undertaking – Principal Protected Notes Regulations

Code of Conduct for the Credit and Debit Card Industry in Canada

Commitment on Modification or Replacement of Existing Products or Services

Code of Conduct for Mortgage Prepayment Information

Commitment on Powers of Attorney and Joint Deposit Accounts

Commitment to Provide Information on Mortgage Security

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