Telephone Banking, Phone Banking | HSBC Canada

Ways to Bank

Make one quick call

Instant access to your accounts is just a phone call away at 1-888-310-4722. Bank conveniently by phone whether speaking to our customer service representatives or using our 24-hour automated service, which is available in English, French, Cantonese and Mandarin.

Use our 24-hour automated service or call our customer service team

Our interactive voice response service gives you the freedom to perform a wide range of banking transactions 24-hours a day, 365 days a year, and our friendly customer service team is available to help you manage your accounts including:

  • Pay bills
  • Check your account balance including savings, chequing, loan accounts, term investments and registered products (TFSA/RRSP)1
  • Open a savings account or purchase a GIC or term deposit
  • Transfer funds between accounts
  • Request account statements
  • Check current interest rates
  • Set up recurring transactions
  • Process and cancel lost or stolen bank cards
  • Add wire transfer payees
  • Update your details and change your address
  • Enquire about other HSBC products and services

For a complete list of HSBC telephone numbers, visit Contact Us.

1Not all balances can be accessed via Telephone Banking.

INTERAC e-Transfer® now available

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Need help?

Call toll-free 1-888-310-4722

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