Make one quick call
Instant access to your accounts is just a phone call away at 1-888-310-4722. Bank conveniently by phone whether speaking to our customer service representatives or using our 24-hour automated service, which is available in English, French, Cantonese and Mandarin.
Use our 24-hour automated service or call our customer service team
Our interactive voice response service gives you the freedom to perform a wide range of banking transactions 24-hours a day, 365 days a year, and our friendly customer service team is available to help you manage your accounts including:
- Pay bills
- Check your account balance including savings, chequing, loan accounts, term investments and registered products (TFSA/RRSP)1
- Open a savings account or purchase a GIC or term deposit
- Transfer funds between accounts
- Request account statements
- Check current interest rates
- Set up recurring transactions
- Process and cancel lost or stolen bank cards
- Add wire transfer payees
- Update your details and change your address
- Enquire about other HSBC products and services
For a complete list of HSBC telephone numbers, visit Contact Us.
1Not all balances can be accessed via Telephone Banking.