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Contact Us

Whatever your question or concern, we’re here to help. Our HSBC Canada customer service representatives are available to speak with you in English, French, Mandarin, or Cantonese.

General Banking Enquiries Business Banking Enquiries Lost or Stolen Cards Branch and ATM Locators

Phone: 1-888-310-4722
E-mail: Use our online form

Account Opening:
Phone:1-866-808-4722
E-mail: Use our online form

Other Business Enquiries:
Phone:1-866-808-4722
E-mail: Use our online form

HSBC Bank card:
Phone: 1-888-310-4722

HSBC MasterCard:
Phone: 1-888-310-4722

HSBC Premier MasterCard:
Phone: 1-888-310-4722

Find a branch or ATM near you

HSBC Premier Customers Internet & Telephone Banking Outside of Canada More HSBC Contact Numbers

HSBC Premier accounts:
Canada & USA: 1-866-233-3838
Anywhere else in the world, call collect: 1-604-216-8800

HSBC Premier MasterCard
Canada, USA, & Europe: 1-866-405-4722
Anywhere else in the world, call collect: 1-905-415-4722

Personal Internet banking:
Phone:1-877-621-8811
E-mail: Use our online form

Business Internet banking:
Canada, USA, & Europe: 1-866-405-4722

Telephone banking:
Canada, USA, & Europe: 1-866-405-4722

Phone toll free from:

  • Hong Kong: 800-96-7175
  • Taiwan: 0080-112-6127
  • Singapore: 800-1011026
  • Australia: 1-800-504-061
  • UK: 0800-96-7712
  • USA: 1-800-291-3888

Phone from anywhere else in the world (long-distance charges apply):1-604-419-4169

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