New Logon | HSBC

New look, same log on
We're introducing a fresh, new log on page - different look, but it will work just the same! You'll log on as you normally do by entering your username followed by your password or security code.

This change does not affect mobile banking.

Remember me
If you use this feature, you'll have to reset it on the new log on page. Make note of your username now and when you start using the new page, re-enter it and re-check the Remember me box.

Bookmark/favourite log on page
Is the log on page a bookmark/favourite in your browser? You'll need to reset it when you start using the new log on page. Log on as you normally do and add the My Accounts page as a bookmark/favourite.

Switch language
You'll be able to switch language from anywhere on hsbc.ca before or after you've logged on to Online banking - just go to the top of the page.

One stop log on
You'll be able to access the log on to your bank and InvestDirect accounts from the new menu in the top right corner across hsbc.ca.

Need help?
Call Customer Service at 1-877-621-8811.

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