Making financial convenience a business asset
We know your day doesn’t end when the lights turn off. Log on to manage both your business and personal accounts from one single sign-on screen, online or through our mobile app. Our free 24/7 online services provide you with quick and simple ways to carry out your everyday banking transactions.
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Get the app
Download the HSBC Fusion Canada app today
Frequently Asked Questions
First time access
I am a new Small Business client. How do I get started with registering for Online and Mobile banking?
What devices does the HSBC Fusion Canada app work with?
Why is the HSBC Fusion Canada app asking for my HSBC personal Online banking log on details?
Why can’t I complete my registration on the HSBC Fusion Canada app?
When I try and register, the app says I am not eligible. Why is this?
I am trying to register for the first time and the app is “locked” after I input my personal Online banking details. What should I do?
HSBC Fusion Canada App Maintenance
How do I reset my HSBC Fusion Canada app log on PIN?
I use a security device for my HSBC app for my personal accounts. Why don’t I need one for the HSBC Fusion Canada app?
I have more than one business. Can I link these accounts to the HSBC Fusion Canada app as well?
There have been ownership changes in the business. How do I remove or add the new owners to the HSBC Fusion Canada app?
I’ve lost / replaced my phone. How do I remove access from my previous phone?
Mobile Cheque Deposit
What is Mobile Cheque Deposit? Is it a free service?
How do I deposit a cheque?
What type of cheques can I deposit?
What should I do with the cheque after I have deposited it?
Is there a limit on the amount, or number of cheques that I can deposit?
How do I get the best image of the cheque?
Will there be holds on the cheques I deposit through Mobile Cheque Deposit?
What is an INTERAC e-Transfer®?
Is there an additional fee for using INTERAC e-Transfer®?
Can I send funds by INTERAC e-Transfer® into a non-Canadian bank account?
How do I send an INTERAC e-Transfer®?
Are there limits on the amounts I can send?
®Trade-mark of Interac Inc. Used under license.