General Banking Enquiries
Call 1-888-310-4722
Online Banking
Call 1-877-621-8811
Mailing Address:
885 West Georgia Street
Vancouver, British Columbia
V6C 3E9
HSBC Premier Customers
HSBC Premier accounts
Canada & USA: 1-866-233-3838
Anywhere else in the world, call collect: 1-604-216-8800
HSBC Premier MasterCard
Canada, USA, & Europe: 1-866-405-4722
Anywhere else in the world, call collect: 1-905-415-4722
Business and Corporate Banking Customers
Call 1-866-808-4722
Monday to Friday
9:00 am to 8:00 pm EST
6:00 am to 5:00 pm PST
Small Business Banking Customers
Call 1-877-955-4722
Monday to Friday
8:00 am to 8:00 pm EST
5:00 am to 5:00 pm PST
HSBC Mastercard® Cards
HSBC Mastercard Customer Care
(General inquiries, lost or stolen cards)
Within Canada/USA: 1-866-406-4722
Anywhere else in the world, call collect: 1-905-415-4723
HSBC Rewards Customer Care
(English, French, Cantonese and Mandarin)
Weekdays 9:00 am to 8:00 pm EST
Saturday 9:00 am to 5:00 pm EST
Premier line 1-866-611 HSBC (4722)
World Elite line 1-888-560 HSBC (4722)
All other cards line 1-866-688 HSBC (4722)
Card Activation
Anywhere within Canada/USA: 1-866-573 HSBC (4722)
Telephone Device for the Deaf (TTY)
1-866-525 HSBC (4722)
HSBC Mastercard Payment Address
P.O. Box 11749, Station Main
Montreal. QC H3C 6T4
HSBC Mastercard Inquiries Address
P.O. Box 20, Station M
Montreal, QC
H1V 3L6
Lost or Stolen Cards
HSBC Bank card
Call 1-888-310-4722
HSBC MasterCard
Call 1-866-406-4722
HSBC Premier MasterCard
Call 1-866-405-4722
Branch and ATM Locators
Outside of Canada, call toll-free from:
- Hong Kong: 800-96-7175
- Taiwan: 0080-112-6127
- Singapore: 800-1011026
- Australia: 1-800-504-061
- UK: 0800-96-7712
- USA: 1-800-291-3888
Call from anywhere else in the world:
- 1-604-525-4722
More HSBC Contact Numbers
Global Investor Immigration Services ("GIIS")
General inquiries: 1-604-631-8089
HSBC Global Asset Management
For mutual fund related inquiries, please contact us at 1-800-830-8888
HSBC Investment Funds
For mutual fund related inquiries, please contact us at 1-800-830-8888.
HSBC Wealth Compass
For HSBC Wealth Compass-related inquiries, please contact us at 1-877-801-4722 or visit wealthcompass.hsbc.ca
HSBC Designated Branches
| Province | Branch location |
|---|---|
British Columbia/ Northwest Territories/ Yukon/Nunavut |
Vancouver Main Branch (Transit #10020) 885 West Georgia Street Vancouver, British Columbia, V6C 3G1 |
Alberta |
Edmonton Branch (Transit #10099) 10250 – 101 Street NW Edmonton, Alberta T5J 3P4 |
Saskatchewan |
Regina Branch (Transit #10128) 1874 Scarth Street Regina, Saskatchewan S7K 0C1 |
Manitoba |
Winnipeg Branch (Transit #10317) Suite 110- 330 St. Mary Avenue Winnipeg, Manitoba R3C 3Z5 |
Ontario |
Toronto Main Branch (Transit #10002) 70 York Street Toronto, Ontario M5T 2W4 |
Quebec |
McGill College Branch (Transit #10001) 2001 McGill College Avenue, Suite 150 Montreal, Quebec H3A 1G1 |
Nova Scotia |
Halifax Branch (Transit #10093) 1801 Hollis Street Halifax, Nova Scotia B3J 3N4 |
New Brunswick/PEI |
Saint John Branch (Transit #10024) 520 King Street Fredericton, New Brunswick E3B 6G3 |
Newfoundland |
St. John's Branch (Transit #10043) 205 Water Street St. John's, Newfoundland A1C 5L7 |
| Province |
British Columbia/ Northwest Territories/ Yukon/Nunavut |
|---|---|
| Branch location |
Vancouver Main Branch (Transit #10020) 885 West Georgia Street Vancouver, British Columbia, V6C 3G1 |
| Province |
Alberta |
| Branch location |
Edmonton Branch (Transit #10099) 10250 – 101 Street NW Edmonton, Alberta T5J 3P4 |
| Province |
Saskatchewan |
| Branch location |
Regina Branch (Transit #10128) 1874 Scarth Street Regina, Saskatchewan S7K 0C1 |
| Province |
Manitoba |
| Branch location |
Winnipeg Branch (Transit #10317) Suite 110- 330 St. Mary Avenue Winnipeg, Manitoba R3C 3Z5 |
| Province |
Ontario |
| Branch location |
Toronto Main Branch (Transit #10002) 70 York Street Toronto, Ontario M5T 2W4 |
| Province |
Quebec |
| Branch location |
McGill College Branch (Transit #10001) 2001 McGill College Avenue, Suite 150 Montreal, Quebec H3A 1G1 |
| Province |
Nova Scotia |
| Branch location |
Halifax Branch (Transit #10093) 1801 Hollis Street Halifax, Nova Scotia B3J 3N4 |
| Province |
New Brunswick/PEI |
| Branch location |
Saint John Branch (Transit #10024) 520 King Street Fredericton, New Brunswick E3B 6G3 |
| Province |
Newfoundland |
| Branch location |
St. John's Branch (Transit #10043) 205 Water Street St. John's, Newfoundland A1C 5L7 |
® MasterCard is a registered trademark of MasterCard International Incorporated. Used pursuant to license.