General Banking Enquiries

Call 1-888-310-4722


Mailing Address:

885 West Georgia Street

Vancouver, British Columbia

V6C 3E9

Online & Mobile banking

Call 1-877-621-8811


We've created helpful resources to guide you through some of the main features and functionality.

Lost or Stolen Cards

HSBC Bank card

Call 1-888-310-4722


HSBC Mastercard

Call 1-866-406-4722


HSBC Premier Mastercard

Call 1-866-405-4722

HSBC Premier Customers

HSBC Premier accounts

Canada & USA: 1-866-233-3838

Anywhere else in the world,

call collect: 1-604-216-8800


HSBC Premier Mastercard

Canada, USA, & Europe: 1-866-405-4722

Anywhere else in the world,

call collect: 1-905-415-4722

Business and Corporate Banking Customers

Call 1-866-808-4722


Monday to Friday

9:00 am to 8:00 pm EST

6:00 am to 5:00 pm PST

Small Business Banking Customers

Call 1-877-955-4722


Monday to Friday

8:00 am to 8:00 pm EST

5:00 am to 5:00 pm PST

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