HSBC Mastercard Customer Care 
(General inquiries, lost or stolen cards)

Within Canada/USA: 1-866-406-4722
Anywhere else in the world, call collect: 1-905-415-4723

HSBC Rewards Customer Care 
(English, French, Cantonese and Mandarin)

Weekdays 9:00 am to 8:00 pm EST
Saturday 9:00 am to 5:00 pm EST

Premier line 1-866-611 HSBC (4722)
World Elite line 1-888-560 HSBC (4722)
All other cards line 1-866-688 HSBC (4722)

Card Activation
Anywhere within Canada/USA: 1-866-573 HSBC (4722)

Telephone Device for the Deaf (TTY)
1-866-525 HSBC (4722)

HSBC Mastercard Payment Address
P.O. Box 11749, Station Main
Montreal. QC H3C 6T4 

HSBC Mastercard Inquiries Address
P.O. Box 20, Station M
Montreal, QC
H1V 3L6

Global Investor Immigration Services ("GIIS")

General inquiries: 1-604-631-8089

HSBC Global Asset Management

For mutual fund related inquiries, please contact us at 1-800-830-8888

HSBC Investment Funds

For mutual fund related inquiries, please contact us at 1-800-830-8888.

HSBC Wealth Compass

For HSBC Wealth Compass-related inquiries, please contact us at 
1-877-801-4722 or visit wealthcompass.hsbc.ca

Outside of Canada, call toll-free from:

• Hong Kong: 800-96-7175
• Taiwan: 0080-112-6127 
• Singapore: 800-1011026
• Australia: 1-800-504-061
• UK: 0800-96-7712
• USA: 1-800-291-3888 

Call from anywhere else in the world:

• 1-604-525-4722