If your travels were impacted by COVID-19, you booked your trip with your HSBC credit card and you have questions about possibly disputing your transaction, check the information below to learn more. We’re getting a high volume of requests and appreciate your patience as it may take us longer to respond.
Credit Card Dispute FAQs
1 A Pending Transaction is one that you have made with your credit card or your card number by your authorized user which has not yet posted to your account. When you make a pending transaction, the available credit on your account is automatically reduced by the amount of that transaction. It usually takes 3 to 5 business days for the pending transaction to post to your account. A posted transaction is one that you have made with your credit card or your card number and that has posted your account.