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Telephone Banking

Your HSBC account is just a call away

Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone.

Visit our Contact Us page and start Telephone Banking today.


* Not all balances can be accessed via Telephone Banking

Benefits and features

  • Convenience
    You can use Telephone Banking 24 hours a day, 7 days a week. With just the simple push of a button or a voice command, you can access your accounts and complete a wide range of banking transactions. Or simply press "0" and one of our customer service representatives will be happy to assist you.
  • Choice
    Our interactive voice response system makes it easy for you to pay your bills, check your balances, update your details, and more - and it's available in English, French, Cantonese or Mandarin. If you'd prefer to speak with someone, our representatives are always on hand to answer your questions or to help you complete your transactions.
  • Safety
    HSBC Telephone Banking is backed by some of the most advanced security features in the industry. No matter what kind of banking you need to do, peace-of-mind comes standard with every call.
  • Automated service
    Our interactive voice response system gives you easy access to all your HSBC accounts. Just follow the voice prompts to take care of your daily banking needs. To help serve all of our customers better, this service is available in your choice of English, French, Mandarin and Cantonese.
  • Live customer service
    You can also choose to speak to one of our customer service representatives, anytime 24/7. They can provide you with detailed information on your accounts, and help you complete a wide range of banking transactions.
Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.