Subscribe to Account alerts today.
Get real time information
Choose to receive text messages that will help you stay on top of your account activity.
- “I want to know when my paycheque is deposited”Choose a Credit notification alert: Receive an alert when a payment above a specified amount has been credited to your account.
- “Let me know when my balance is less than $1,000”Choose a Balance below alert: Receive an alert if the balance on your account falls below a specified balance.
- “Remind me when my Term Deposit is coming up for renewal”Choose a Term deposit/GIC alert: Receive an alert when your Term deposit/GIC account is about to mature.
- “Alert me when my mortgage payment is withdrawn”Choose a Debit notification alert: Receive an alert when a payment or withdrawal above a specified amount has been debited from your account.
- “I want to know when I’ve reached my savings goal for my vacation”Choose a Balance above alert: Receive an alert if the balance on your account goes above a specified balance.
As an HSBC Online banking customer, you may receive other emails or text messages related to:
- Online banking registration
- Changes to your username, password or security questions
- Security Device activation, replacement or PIN / Passcode reset
You can get more information by texting ‘INFO’, or ‘HELP’ to 24722 for more information on your Account alerts.