HSBC Single-Trip Insurance

Find out in less than a minute. Click ‘Get a Quote’, select your trip dates, and the type of insurance you want.

Yes. It’s quick and easy – just click ‘Get a Quote.’

Purchase HSBC Single-Trip Insurance anytime before you leave for your trip.

Purchase HSBC Annual Multi-Trip Insurance anytime in the 120 days before you leave for your first trip.

• Emergency medical and dental expenses
• Hospital accommodation
• Physician and other medical specialist fees

• 24-hour emergency medical assistance
• Private duty nursing
• Expenses to bring someone to your bedside

• Emergency travel expenses to get you back home
• Expenses related to your death
• Out-of-pocket expenses
• Return of vehicle
• Child escort
• Trip Interruption
• Baggage loss, damage, or delay

Please refer to the Summary of Coverage for complete details on benefits, conditions, limitations and exclusions.

Are there any deductibles?
No.

Do you offer a family rate for HSBC Annual Multi-Trip or HSBC Single-Trip Insurance?
Yes. The Family Plan provides coverage for one or two adults and up to five dependants.

Yes. The Family Plan provides coverage for one or two adults and up to five dependant children.

Get reimbursed for expenses related to covered risks which are unexpected and unforeseen, up to $5,000 for each insured person, if your vacation is interrupted because of a:

• Medical condition
• Death
• Travel advisory issued after your departure date
• Job loss or relocation
• Natural disaster
• Legal obligation such as jury duty
• Quarantine
• Missed connection

Lost luggage - HSBC Single-Trip and HSBC Annual Multi-Trip Insurance provides coverage to a maximum of $2,000 per family per trip.

Delayed luggage (more than 12 hours) - HSBC provides coverage of up to $400 towards the replacement of necessary toiletries and clothes, plus up to $200 for the replacement of lost travel documents (including your passport, driver's license, birth certificate, or travel visa).

When you buy HSBC Single-Trip or HSBC Annual Multi-Trip Insurance, you are covered for worldwide Emergency Medical Insurance, Baggage Insurance, and Trip Interruption insurance.

Call HSBC Travel Insurance at 1-877-202-3341 before you leave on your trip to purchase the additional days. HSBC Travel Insurance is administered by Travel Guard and underwritten by AIG Insurance Company of Canada.

Not necessarily. Before travelling, consider that:

• Your employee package may only cover you and not your family
• Most employee packages only cover medical. HSBC Travel Insurance includes trip interruption and baggage claims
• Your employee benefits may require that you pay up front and be reimbursed when you get home

Yes. Although some pre-existing medical conditions may not be covered, having a pre-existing condition does not automatically exclude you from coverage for other benefits. Please read the entire Summary of Coverage, in particular the medical and general exclusions.

For more details, please call HSBC Travel Insurance toll-free at 1-877-202-3341.

Yes. Coverage does not include any medical expenses incurred directly or indirectly as a result of a medical condition or related condition that has not been stable at any time in the 180 days before you leave for your trip.

For more details, please call HSBC Travel Insurance toll-free at 1-877-202-3341.

Canadian residents who are covered under a provincial or territorial government health insurance plan. You are 64 years old or younger for HSBC Annual Multi-Trip Insurance and 60 years old and younger for HSBC Single-Trip Insurance. Call toll-free at 1-877-202-3341 for more details.

Yes. Your Summary of Coverage document includes the terms of your insurance, as well as important contact information in case of an emergency. Please read it carefully and consider keeping it with your passport, tickets, and other important information.

You must notify us before seeking medical attention. Our emergency assistance department will direct you to a facility that can provide you with the medical attention you require.

If you don’t contact us before seeking medical attention, your benefits will be limited to:

a. in the event of hospitalization, 80% of eligible expenses based on reasonable and customary costs to a maximum of $30,000 CAD. This means you will be responsible for payment of 20% of the first $30,000 CAD and 100% of payments in excess of $30,000 CAD; and

b. in the event of an out-patient medical consultation, a maximum of one (1) visit per sickness or injury.

If it’s not reasonably possible for you to contact us before seeking medical treatment due to the nature of your medical emergency, you must have someone else call on your behalf or you must call as soon as medically possible.

Your Summary of Coverage document includes all the information you'll need in case of an emergency.

For more details, please call us toll-free at 1-877-202-3341.

Contact us at the time of your medical emergency and we'll start the claim process and send you all necessary paperwork for you to file your claim.

Call us toll-free at 1-877-202-3341.

Travel Guard Complaint Resolution Policy provides contact information and outlines your options if you are not satisfied with the Single and Annual Trip Insurance you purchased.